Due to its quality focus during the design and manufacturing phases, Meccanoplastica systems normally require only a few scheduled maintenance operations. For particularly difficult production changes that perhaps reach or even exceed the machine’s technical capacities, the company makes its know-how available to the customer in order to quickly solve the problem.

Meccanoplastica has a spare-parts warehouse with standard components that are always available and guarantees a supply service for special components that can satisfy customer requests in short periods of time. In cases of particularly urgent need, orders can be completed within 24 hours in Europe or within 48 hours in the rest of the world. In addition to traditional telephone support, the company uses a remote-support system directly from the head office in order to diagnose possible machine failure. Software repairs are made immediately on-line.

Questions of a technical nature or requests for service can be sent to service@meccanoplastica.com, which will be answered in a short period of time.